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Posts Tagged ‘blogging’

new marketing summit – recap

Thanks to everyone who has given great feedback on the live-blogging kate and I did for the New Marketing Summit this week. Just wanted to pull it all together with one final post – the below posts are all full versions of summit panels, interviews and talks over both days of the event. Kate and I split the task, so what you don’t find here, you’ll find over at our company blog. Please feel free to leave comments and follow us on twitter @anyawoods and @just_kate. 

Thanks to Chris Brogan for a fabulous event, and it was great to meet all the movers and shakers in this industry!

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to blog… or not to blog? 5 questions to ask before you do it…

Last week Technorati and ReadWriteWeb announced the results of the “State of Blogging”, and RWW argued that the  numbers showed that blogging is slowing, and becoming more niche. I thought about writing then about what this slowdown means for business bloggers, but I’m glad I waited, because this week there has been a flurry of conversation about this topic. B.L. Ochman stirred the pot with her article on “10 Reasons Your Company Shouldn’t Blog”, finally putting down on “paper” an argument I’ve been making with clients and prospects for some time now: blogging is NOT necessarily the right choice for every company, and it is not a cure-all for tackling a social media initiative!

That doesn’t mean that jumping into social media in some way isn’t an incredibly valuable and important part of your marketing strategy. In fact, Cone just completed a survey that shows 93% of Americans want companies to have a presence in social media, and more importantly, want to feel like they can have a conversation on these social media platforms with these companies. And given that I consult in the new media space, I’d be the first to argue that this aspect of your marketing program is incredibly important. 

But that does not mean that a blog is your only option, nor does it mean that blogging would help your company in any way. I think the first and most important thing to ask before starting a blog is “what do I hope to achieve with this blog?” If the answer is anything like “more traffic to my site” or “another place to post press releases” or “I don’t know, I just feel like everyone else is starting a blog, so I should have one too” (and don’t laugh, because I’ve been told this was the reason for starting the blog by more than one company), then chances are you haven’t got a blog strategy, and you shouldn’t go starting one until you do. 

So before you decide to start to jump into the fray, here are five questions to ask yourself before you start a corporate blog:

  • Who is going to write the blog? Blogging takes a lot of time. Let me repeat that. Blogging takes a lot of time. And commitment. I have trouble keeping up with my own blog. But the average blog should be posted to at least twice a week, and even if the post only takes 15-20 minutes to write, you still have to find a topic, do research, proofread, and get it posted. In all, even blogging only twice a week can take 2-4 hours a week. If you’re not ready for that kind of time commitment, think twice about a blog. 
  • What is the theme, what general topics are we going to blog about and why are they interesting? There are already plenty of hardly-read blogs out there, on mundane subjects hardly anyone cares about, chugging along with no love. If you had trouble convincing your CEO to blog in the first place, imagine how hard it will be when you aren’t getting any traffic or feedback! Make sure you have something to say before you start blogging, and recognize what your target audience is going to find compelling so you can shape posts accordingly. In addition, have a plan for driving traffic to the site, not just relying on the link from your front page. Have a strategy for going out to other industry blogs, getting involved (meaningfully, this does mean just spamming links to your blog on other sites, ok?!) in the conversation and bringing readers back to your site. 
  • Who is our target/targets for this blog? To follow up on the last bullet, know your audience. This will help you to hone posts down to a particular focus, style, length and format. It will also help you to hone your strategy. Becoming an industry thought leader involves a very different target audience than engaging current customers, soliciting feedback and building a community. Have these goals in ming BEFORE you start. 
  • What do we hope to gain from blogging? Do we want to be thought leaders, or provide a forum for customer feedback, or would we rather generate awareness about our product in a particular community, or increase our organic SEO? All of these goals are different, require a different kind of writing and different focus, and should be decided before you launch the blog.
  • How much time and money are we really willing to devote to this blog? This goes back to Ochman’s post, but it’s worth reiterating here. Starting a blog, even on a basic wordpress platform, takes a lot of time, and will cost you. Even if you have a free blog, you are still devoting paid work hours to the writing, editing and upkeep of this new part of your Web site. Make sure you are willing to devote resources to the blog before you start, or you will quickly find yourself with an empty blog with old posts. Better not to have a blog at all than to let stale content sit on your site. 

Then if you’re in any further doubt about the advice you’re getting on social media, you can refer to Alex Hillman’s post on “How to know if you should fire your social media consultant” and you should be all set! And for a post on another day, I’ll address some alternative options for companies that choose NOT to go the blog route. And if you’re looking for reason TO start a blog, Joseph Jaffe has some comments on Ochman’s posts here… which Ochman then follows up on here…

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other side group – launch day!

Ok, I know, you don’t really “launch” a consulting firm. I mean, it’s not like we were in private beta and now we’re live. (Although that would have been hilarious!) But we did finalize a lot of things, not the least of which were my biz cards, and sent out our official press release this morning for the launch of the company! Check it out here…

We’ve also been working on the SEO for the site, which has been VERY frustrating. With a new URL, we’re faced with being shunned by Google for what some have estimated a full six months while they decide whether or not we’re a real company/site. Our search ranking on MSN is #1, but that’s no real consolation since I don’t know anyone who actually uses MSN. Tips to shorten the time we are placed in this “Google sandbox” are to increase the number of inbound links and visitors, and wait. So! If you have a blog or site and want to link to us and help the cause, please do! www.othersidegroup.com. Any other advice on SEO efforts at this early stage are welcome!

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burn this!

In today’s exciting blog news, I’ve discovered how to add e-mail feeds to this page, so now every time I blog, you can get a handy e-mail in your inbox.  Thanks to FeedBurner! This does not, of course, replace the need for you to visit, read and comment frequently, but will perhaps help to increase traffic and reach. We’ll see, so when I start getting some measureable results I’ll blog about it. Meantime, if anyone has any tips for what else I can do to get the blog “out there” more, let me know!

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living the life online… how to do it, have fun, and not get burned!

So you’re going out tonight, and you’re bringing the digital camera with you! All those great pics of you and your friends havin’ fun at the bar, and plus it’s your birthday, so you’re wearin’ a crown and a sexy top. Great! The next day you upload all the details of the night to your Facebook page, tag every one of your friends that joined you in the midnight shot of Cuervo, and blog about the ridiculous antics you all got up to.

So much fun to share your life online! Right?Of course it is, and Facebook isn’t the only venue. Blogs, MySpace, Twitter, Flikr, Friendster, Bebo, Gather, imeem, LinkedIn, Jaiku, Meetup, ok you get the point. There are hundreds more. The question is, as we grow more and more comfortable sharing our daily details online, how do we know where the line is when it comes to what is appropriate, and more importantly, what is NOT, when it comes to putting content online?

Maybe we should ask Mark Jen, Ellen Simonetti, or Mike Hanscom. Each was fired for blogging, and they weren’t even maliciously sharing inside information about their companies. In fact, all three were surprised that their company took issue with what they had written online, they were just sharing anecdotes, posting pictures of friends and having a conversation online, but in each case, what they had revealed in the course of blogging was ultimately considered inappropriate for a representative of the company to be talking about online.

Think it’s just blogs? What about that profile picture on Facebook? Or the wall post your friend wrote you? Just ask Charlie Barrow or Zach Good. Your boss might not be your friend, but that doesn’t mean he doesn’t know someone who is, so assume that everything you put on any social site can be found by anyone, regardless of your privacy settings. With 63 million active users, odds are one of them has a connection to your employer!

So now you have a clean Facebook profile, but seriously, you can’t control what your friends do! No one would ever hold you responsible for who you are friends with, right? Wrong. Just ask Officer John Nohejl, who is under investigation because one of his friends on MySpace has a link on his or her page to a porn Web site.

The moral? What you put online is not just a fun way to share with friends and family, it’s a reflection on you, your company, your family, your friends, your school and any other organization you belong to. In addition, even if you think you’re blogging anonymously, you will probably eventually be found out. (Fake Steve Jobs, for example). Keep this in mind when writing and posting! Follow guidelines for online interaction. And speaking from experience, never doubt how fast what you thought was an innocuous post can be spread to hundreds of people and create unintended waves in your personal and business life. The world of online interaction continues to expand, just be careful how you play in it!

(This post was originally written for my company blog, and can be found at prspeak.com)

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